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FAQs

Video Conferencing FAQs

1. What is video conferencing ?

2. Why do we need video conferencing ?

3. What can we do with video conferencing ?

4. What makes up a Videoconference system?

5. Can we have more than just two sites in a meeting?

6. How many units need to have Multipoint software to enable a 6-site meeting?

7. How many units need to have Multipoint software to enable a 10-site meeting?

8. What is a CODEC?

9. What is ISDN?

10. What standards should I look for when purchasing my video conferencing System?

11. How can I include other resources into my video meetings?

12. How do I connect images from my PC into the video meetings?

13. Can I move the video conferencing system from one room to another?

14. Can I connect a projector for large screen images?

15. Will the supplied microphone pick up everyone's voice?

16. Why should I choose Sony video conferencing ?

17. What happens if I have a problem with my video conferencing system?
  1. What is video conferencing ?

Videoconferencing is a method of communication using electronic devices to provide live video and audio between two or more sites.  The conferences may be between individuals or groups at each site.  Back to top

  1. Why do we need video conferencing ?  

Videoconferencing enables people to interact and call meetings at a moments notice between distant parties.  They can talk through ideas and exchange information as if they were in the same room.  The result is increased productivity and reduced costs.  This is partly due to fewer travel, accommodation and entertainment expenses, but more importantly because of the time saved by not travelling to meetings.  video conferencing enables faster decision-making. Back to top

  1. What can we do with video conferencing ?

Videoconferencing allows you to meet for scheduled or unscheduled meetings, crisis resolution, interviews and design meetings.  It also allows you to meet clients or suppliers, distribute expertise more effectively, run training courses, and play a video tape via remote vision.  video conferencing enables you to show objects, documents, photos and high res still images.  You can also share printed documents, electronic whiteboards, give a PowerPoint presentation and record the entire meeting on video.  With Sony video conferencing , you can do virtually everything you do in a face-to-face meeting.  Back to top

  1. What makes up a Videoconference system?

A basic video conferencing system includes a Video camera, microphone, CODEC, video monitor, speaker and network connection.   Back to top

  1. Can we have more than just two sites in a meeting?

Sony's Multipoint software allows up to 10 sites to meet together at a moments notice using an ISDN and / or IP network.  A standard telephone call can also participate.  If more than 10 sites are required, then these can be connected via an external service provider.   Back to top

  1. How many units need to have Multipoint software to enable a 6-site meeting?

Only one unit requires the multipoint software and the other participants just need a standards compliant videoconference system to participate.  Back to top

  1. How many units need to have Multipoint software to enable a 10-site meeting?

Two units require the multipoint software and the other participants need a standards compliant videoconference system to participate.  The two units with multipoint software are cascaded (connected) together with up to an four additional systems connected to each of them.   Back to top

  1. What is a CODEC?

A CODEC is the equipment that processes the video and audio signals and manages the communications.  The CODEC converts analogue audio and video signals to digital signals and than compresses and transmitts these to the distant site where they are decoded, expanded and played out on the monitor and speakers.   Back to top

  1. What is ISDN?

ISDN (Integrated Services Digital Network) is just like a telephone line, but is fully digital so you get a guaranteed data rate.  ISDN is available virtually everywhere in the world.  Calls are charged based on time and distance.    Back to top

  1. What standards should I look for when purchasing my video conferencing System?

For video conferencing on ISDN, look for compliance with the H.320 standard or over   your IP network look for compliance with the H.323 standard.  This ensures connectivity, pictures (H.261) and sound (G.711).  Extra features included as options under H.320 & H.323 include far end camera control and input selection (H.281), better audio quality (G.722 and G.728) and better video quality (H.263 or H.264).  For Dual stream the new standard is (H.239).  Back to top

  1. How can I include other resources into my video meetings?

Most video conferencing systems support at least one extra (auxiliary) video input, apart from the main camera.  This input can be used to connect a document camera so that you can include hardcopy documents, objects, OHP slides, printed photos, medical images or 35mm slides into your video meetings.  You can also connect a VCR or Handycam to replay video footage.  Sony video conferencing systems also include a memory stick slot to store and transmit presentations in the form of JPEG images from a PC or photos from your digital camera. You can also record the video meeting on a VCR for reference later.  Back to top

  1. How do I connect images from my PC into the video meetings?

There are several ways to do this including:

  • The easiest way is to directly connect your PC to the videoconference system.  To do this you will need to have the optional Data Solutions Box.  Your PC images can be displayed at the near and far ends in their native format (XGA) if you have a data solutions box at both ends.
  • You can convert your PowerPoint presentations to JPEG images and save these to your memory stick.  This allows you to share your saved images with the remote site and all you need to bring to the meeting is your memory stick!   Back to top
  1.   Can I move the video conferencing system from one room to another?

Of course.  All you need is the network connection, and the system can be easily moved, ready for your next meeting.  Back to top

  1. Can I connect a projector for large screen images?

Of course, and Sony has a great range of Projectors to suit your meeting room needs.  Back to top

  1. Will the supplied microphone pick up everyone's voice?

The audio in each system is specifically designed to suit its application.  Extra microphones can be added if necessary.  Some models can even be connected to a sound reinforcement system in large rooms or auditoriums.  Back to top

  1. Why should I choose Sony video conferencing ?

Sony's reputation for high quality video and audio equipment is second to none.  You can rely on Sony's video conferencing products to deliver the quality you expect with the reliability and ease of use you demand.  With a global support network that reaches across Australia and beyond, you can be confident that your Sony video conferencing system will continue to add value to your business for many years.

Only Sony can provide a complete video conferencing solution from camera to monitor as well as all the peripherals you could need including VCR, document camera, scan converter, digital camera, Handycam, memory stick, projectors & everything.  All from Sony!  Back to top

  1. What happens if I have a problem with my video conferencing system?

Sony's PrimeVox telephone support services will ensure that your Sony video conferencing systems run at optimum efficiency at all times.  In the rare case of system failure, our diagnostics can quickly identify and fix set-up problems. Support services are widely available all over the world.  Sony also provides 3 years warranty on parts and labour to ensure you enjoy the benefits of your investment day in, day out. Back to top

 These video conferencing FAQs are available in PDF format. If you would like to download this document, please click below.
SONY video conferencing FAQ document

 

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